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yhant3.
May 25, 2025
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Troubleshooting Nano X connection issues with SUI Wallet

I'm trying to use my Ledger Nano X with the SUI Wallet, but I'm getting an error saying the incorrect Ledger device is being used. I've checked with Ledger, and they mentioned it's a known issue with the SUI App. I've tried uninstalling and reinstalling the app, but it didn't fix the problem. I'm also considering other wallet options like Suiet. Which wallet is best for using with SUI, and which one is more reliable with Ledger?

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MiniBob.
May 27 2025, 16:48

Well... Try the following incorrect Ledger device error:

  1. Install the Sui app on your Ledger via Ledger Live.
  2. Enable Contract Data in your Ledger Sui settings.
  3. Use Google Chrome and make sure USB is working (unplug/replug).
  4. Update the Ledger’s firmware.
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cod.
cod31
May 26 2025, 05:27

The Sui wallet currently has issues with Ledger, but the Suiet wallet works fine with Ledger. You should consider trying the Suiet wallet if SUI is still giving you trouble.

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LargeCappWithTwo.
May 26 2025, 13:15

Hello, try to uninstall and reinstall the wallet app, then connect the Ledger again. Sui is the official wallet. And make sure you are on the latest version.

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