Yes, it's true. The NFT and airdrop will be allocated to a new wallet connected to your Playtron account, not the account you used to purchase. Access is currently unavailable, but further instructions on how to reach and use it will be provided soon.

You can access your Walrus airdrop linked to your Suiplay purchase by connecting the Sui wallet that holds your Walrus Airdrop NFT to the official Walrus claiming portal. Since you bought Suiplay through your Google account, the airdrop is likely tied to that wallet or email, so make sure your Sui wallet is properly set up and linked. Once connected, head to the Walrus claim site and follow the instructions to redeem your WAL tokens. If your NFT is eligible, the system will recognize it and let you claim your rewards. You can begin the process on the Walrus Claiming Portal.