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Forever_A-gator.
Mar 08, 2025
Expert Q&A

Mistakenly withdrew to SUI instead of APTOS, any recovery options?

Hey folks, I recently made a withdrawal from Bybit and mistakenly used the SUI network instead of APTOS. I withdrew USDT to a SUI wallet, but it doesn't support USDT. I've already checked, and there's no recent activity. I also confirmed the withdrawal was processed by Bybit, but the transaction hash I have isn't valid on the SUI network. Unfortunately, this means my assets might be lost. Is there any way to recover my funds or am I out of luck?

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Theoremus.
Mar 13 2025, 20:03

Unfortunately, if the withdrawal was made to the SUI network and the address was incorrect for the asset type (USDT), your assets might indeed be lost. In cases where a transaction was sent to the wrong network or an incompatible wallet, there isn’t much that can be done, especially if the wallet on the receiving network doesn’t support the asset. It's important to always double-check network and wallet compatibility before making transfers.

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zulvix.
Apr 21 2025, 08:53

To recover funds sent to an unsupported wallet on the SUI network, you may need to contact the platform or exchange where the funds were sent, as they may have control over the address. Additionally, check if the wallet you used has any recovery options or support for unsupported tokens.

Steps to Attempt Recovery of Your Funds

  • Contact Bybit Support: Reach out to Bybit's customer support with your transaction details, including the transaction hash and the wallet address. They may have procedures in place for such situations.

  • Check SUI Wallet Options: Investigate if your SUI wallet has any built-in recovery options or support for unsupported tokens. Some wallets allow you to access funds sent to them even if they don't support the specific token.

  • Explore Third-Party Recovery Services: There are services that specialize in recovering lost or misplaced cryptocurrency. Research reputable options and see if they can assist with your specific situation.

  • Community Forums: Engage with community forums related to SUI or Bybit. Other users may have experienced similar issues and could provide insights or solutions.

  • Document Everything: Keep a record of all communications and transaction details. This information may be crucial if you need to escalate the issue or seek further assistance.

Important Considerations

  • Transaction Irreversibility: Cryptocurrency transactions are generally irreversible, so recovery is not guaranteed.

  • Be Cautious of Scams: If you seek help from third-party services, ensure they are legitimate to avoid further loss.

  • Future Precautions: To prevent similar issues in the future, double-check network compatibility before making withdrawals and consider using wallets that support multiple networks.

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andreweth..
Mar 11 2025, 15:07

It seems problematic as the transaction hash isn't recognized on the SUI network. Once a transaction has been processed by the network, reclaiming funds is often impossible if they were sent to an incorrect address. Always be cautious with network selections when dealing with multiple blockchain networks.

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