If your friend’s wallet disappeared after upgrading to the Slush version of Sui and they were using Google to log in, here’s what they can do to try and recover it:

1. Try Logging in Again

Since they used their Google account, the wallet might still be tied to that. Have them try logging in again with the same Google account. Sometimes the wallet data is still saved in the account, even if they can’t see it immediately.

2. Check the Browser

If they were using a specific browser, it’s worth trying again on that browser. Sometimes, if the browser’s cache or storage gets cleared during the upgrade, it might cause the wallet to seem like it’s gone, but it could still be in local storage.

3. Google Account Sync

If they use Google Sync across devices, it might help to log in on a different device where the wallet was previously available. This could sync their data back.

4. Contact Sui Support

If none of the above work, the next best step is to reach out to Sui support. They can provide more direct help, especially since they have access to system logs or can help find the wallet linked to the Google account.

When they contact support, they should include:

• The version of Sui they upgraded from and to (e.g., Slush version).
• The Google account email they were using.
• Any other details that might help track down the wallet.

5. Backup Next Time

After recovering the wallet, it’s a good idea to set up a seed phrase backup for future security. It’ll make it much easier to restore the wallet if anything goes wrong again.

In short, logging in with the Google account, checking browser storage, or contacting support are the best next steps. Hopefully, your friend will get it back!

First thing first, make sure you’re vibin’ on the right link https://slushwallet.com Double-check the URL.

If your friend was using a wallet that supports social login (like via Google), it likely used a custodial or semi-custodial key management system. When upgrading Sui to a newer version like Slush, wallet data might not persist if it wasn’t backed up properly. First, they should check if they were using a specific wallet provider like Ethos or Sui Wallet with Google integration. Reinstalling the original wallet app or extension and logging in again with the same Google account may restore access. Some wallets store encrypted key shares or session data in local storage, which could be lost during an upgrade. If cloud backup was enabled, recovery may be possible through the provider’s recovery mechanism. Contacting the wallet’s support team with the exact login method and user ID may help recover access. Without a seed phrase or explicit export, recovery options are limited to what the wallet provider offers. Encourage your friend to avoid clearing local data or switching devices before attempting recovery. For future safety, always export and securely store a seed phrase or recovery method when setting up any crypto wallet.

Recovering a Slush Wallet (Google Login)

If you upgraded to the Slush version of Sui and your wallet disappeared, and you originally logged in with Google (not a seed phrase), here’s what to do:

1. Go to the official Slush Wallet site Make sure you're on the correct URL: https://slushwallet.com

2. Log in using the same Google account Your wallet is tied to this Google login. No seed phrase is needed.

3. Use the original device/browser if possible If you used a passkey or device-based authentication (WebAuthn), the login may require that device or a compatible one.

4. Troubleshooting tips If login fails, try clearing cache, restarting your browser, or switching devices. Make sure your browser supports passkeys or biometric login.

5. Contact Slush Support if needed If you're locked out, reach out via their official Discord or support page with your Google email and device info: https://discord.gg/slush

Note: If no backup or passkey exists and you can't access the original device, recovery might not be possible.